Learning and Development Opportunities with Primary Care Direct

Primary Care Direct is supporting practices with managing a wide number of areas where additional Learning and Skills may be required.

How can we help you?

Changes to the CQC Inspection

In response to the wide range of changes facing practices around CQC Inspection, Primary Care Direct are offering learning and development sessions focusing on these changes and how practices can secure the right outcome under the new framework.
Working with Ian Cooper, Partner in Clinical Law from Capsticks, he offers insight into the changes which will be introduced by the CQC affecting how they inspect providers.  Ian draws from his experience of advising a wide range of registered providers to identify and share inspection and enforcement trends, enabling you to avoid the pitfalls and improve outcomes.  Ian also talks about how to mount an effective challenge to the CQC.

If you would be interested in this session, contact us at info@primarycaredirect.co.uk for further information.

Practice-based staff Learning and Development Sessions

Primary Care Direct delivers learning and development sessions for practice-based staff. Our sessions can be delivered via webinar, blended training or half/full day sessions. Some of the subject areas we are currently delivering on include:
Medical Terminology for non-clinical staff
An understanding of medical terminology so that non-clinical staff have a grasp of conversations in their working environment.
Prescribing for non-clinical staff
An overview for non-clinical staff on the prescribing process
Whats what and whos who in the NHS
We provide an overview of what is the NHS, which organisation provides which service and how this all fits together.
Managing Difficult patients
A focus on who can make a difficult patient and the different patient journeys practices may experience. We will focus on how to deal with certain situations and where to access support if required.
Contact us on info@primarycaredirect for further information on our sessions.